Privacy Policy

WA Autowerks ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. By using this site or sending us an enquiry, you agree to this policy.

1. Information we collect

Information you give us: when you submit the enquiry form we collect your name and phone number, and if you provide them, your email address, suburb or location, vehicle make and model, registration, VIN, and any message you send.

Information collected automatically: like most websites, we collect limited technical information such as your IP address, browser and device type, and how you use the site. This helps keep the site working and shows us what is useful.

2. How we use your information

• To respond to your enquiry and provide quotes and services.
• To contact you about your enquiry or booking.
• To operate, maintain and improve the website.
• For advertising and measurement (see section 4).

We do not sell your personal information.

3. How your enquiry reaches us

When you submit the enquiry form, the details are sent to our business mobile as a text message through a third-party SMS messaging provider, so we can get back to you quickly.

4. Advertising and analytics

We use tools from Meta Platforms (Facebook and Instagram), including the Meta Pixel and Conversions API, to measure our advertising and show relevant ads. When you use the site, limited event information such as page views and enquiry submissions may be shared with Meta. Where contact details are shared for matching, they are hashed (converted into a scrambled, non-readable form) before being sent. We also use privacy-friendly website analytics to understand overall site usage. These tools may use cookies or similar technologies.

5. Cookies

Cookies are small files stored on your device. We and our advertising and analytics providers may use cookies to measure performance and support advertising. You can control or delete cookies in your browser settings, though some features may not work as well.

6. Sharing your information

We only share your information with service providers who help us run the business and website (such as SMS delivery, website hosting, analytics and advertising partners), and where required by law. Some of these providers may store or process information outside Australia.

7. Keeping your information

We keep your information only as long as needed to respond to your enquiry, provide our services, meet our legal obligations and resolve any disputes.

8. Your rights

You can ask us to access or correct the personal information we hold about you, or ask us to stop contacting you, at any time. You can also opt out of personalised ads within your Facebook and Instagram settings. To make a request, contact us using the details below.

9. Contact us

WA Autowerks
Email: admin@wa-autowerks.com.au
Phone: 0437 436 878
ABN 30 383 448 943

10. Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

Last updated: July 2026